Terms of Sale

Last updated: September 16, 2026

These terms govern your purchase from Luxe Hair & Scalp. By placing an order, you agree to the terms below.

Products

We sell human hair products, including the Boho #1B Human Hair 18". Product descriptions, photos, and details are provided to help you choose the right item. Slight variations in color, texture, or length can occur since this is a natural human hair product.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Payment is due in full at the time of purchase. We reserve the right to correct pricing errors at any time.

Orders

Once an order is placed, we begin processing it right away. If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes once an order has shipped.

Shipping

Shipping times and costs will be shown at checkout. We are not responsible for delays caused by the shipping carrier once your order has left our hands.

Refunds and Replacements

All sales are final. Refunds or replacements are only available if your hair arrives damaged, defective, or you receive the wrong item. Contact us within 5 days after delivery with photos of the hair and packaging so we can review the issue.

Product Use and Care

This is 100% human hair and should be cared for like natural hair, including gentle washing, conditioning, and proper storage. We are not responsible for damage caused by improper care, excessive heat, or chemical processing.

Intellectual Property

All content on this site, including text, photos, and videos, belongs to Luxe Hair & Scalp and may not be copied or reused without permission.

Limitation of Liability

Luxe Hair & Scalp is not liable for any indirect, incidental, or consequential damages related to the use of our products or website.

Changes to These Terms

We may update these terms from time to time. Continued use of our site or purchase of our products means you accept the current terms.

Contact Us

Questions about these terms can be sent to [email protected].